Effective January 01, 2020
Your Privacy Matters
Market Cube’s mission is to provide Panelists with survey opportunities that provide feedback to businesses in exchange for incentives. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.
Californian Residents Rights
We are an online sample, survey and research company. Connection and relationship is at the heart of our business. Getting to know you is just as important as getting to know your audience. Our registered users (‘Panelists’) share their profile information, take market research surveys and get rewarded. Content and data on some of our Services is visible to Panelists and non-Panelists (e.g. Visitors to our Services, and our Clients).
Data Controllers and Contracting Parties
Market Cube LLC (‘Market Cube, USA’) is the Controller of your personal data provided to, or collected by or for, or processed in connection with our Services - you are entering into the User Agreement with Market Cube, USA.
Data We Collect
In particular, we have collected the following categories of personal information within the last twelve (12) months.
Data You Provide To Us
To create an account you need to provide data including your name, gender, date of birth, email address, postal address, and a password.
We collect personal data from you when you provide it to our Services, such as when you fill out a form (e.g., with demographic data) or respond to a survey.
You have choices about the information on your profile, such as your education, work experience, and further profile information. You don’t have to provide additional information on your profile; however, profile information helps you to get more from our Services, including more surveys and a higher chance of completing surveys. Some personal data sharing is required in order to complete surveys and earn an incentive.
Please do not post or add personal data to your profile that you would not want to be available to others.
Sensitive personal data
Some of our client surveys may require you to provide personal data that is regarded as sensitive. Your consent to provide us with your sensitive personal data will make you eligible to take these additional surveys.
The following types of personal data are generally regarded to be ‘sensitive’:
Personal data revealing :
- Racial or ethnic origin
- Political opinions
- Religious or philosophical beliefs
- Trade union membership
- Genetic data
- Biometric data
- Data concerning health
- Data concerning sex life or sexual orientation
- Data relating to criminal convictions & penalties
It’s your choice whether to include sensitive information on your profile. You can choose not to share certain parts of your personal data; though if you don’t, it may limit the surveys that we can make available to you.
For our part, we will always seek your explicit consent before we collect and process personal data regarded as ‘sensitive’.
Responding to Surveys
When you are responding to surveys, you provide us additional personal information based on the surveys that you undertake.
Using your profile data and the data in your responses, we obtain inferences regarding preferences, characteristics, behavior, attitudes, aptitudes
Data From Others
We receive personal data about you when you use the services of our customers and partners, such as market research agencies, consumer packaged goods companies, and others.
We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology such as when you view or click on content (e.g. polls, participate in the forum), install or update one of our mobile apps. We use log-ins, cookies, device information and internet protocol (‘IP’) addresses to identify you and log your use.
Cookies, Web Beacons and Other Similar Technologies
Your Device and Location
When you visit or leave our Services (including our plugins or cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use our Services from a mobile device, that device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or other tools to identify your precise location.
Sites and Services of Others
We receive information about your visits and interaction with services provided by others when you visit others’ services that include our cookies or similar technologies.
Information we collect about California Residents
We have collected the following categories of Personal Information from its consumers within the last twelve (12) months. For details on type of specific fields collected, please refer to the sections above.
|B. Personal information categories listed in the California Customer Records statute||Yes|
|C. Protected classification characteristics under California or federal law.||Yes|
|D. Commercial information.||Yes|
|E. Biometric information.||Yes|
|F. Internet or other similar network activity.||Yes|
|G. Geolocation data.||Yes|
|H. Audio, electronic, visual, thermal, olfactory, or similar information.||Yes (except thermal, olfactory).|
|I. Professional or employment-related information.||Yes|
|J. Non-public education information||Yes|
|K. Inferences drawn from other personal information.||Yes|
How We Use Your Data
How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your settings. We use the data that we have about you to provide and personalize (including with the help of automated systems and inferences we make) our Services so that they can be more relevant and useful to you.
We use your data to authorize access to our Services.
Our Services allow you to provide input to businesses so they can customize their offerings, introduce new products, and otherwise influence the marketplace. In exchange, you will earn rewards for each completed survey, which can eventually be redeemed.
We will use data about you (such as your profile) to better match you to survey opportunities.
We will contact you through email, mobile phone, notices posted on our websites or apps, messages to your inbox, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use the Services, network updates, and reminders. You may change your communication preferences at any time. Please be aware that you cannot opt-out of receiving service messages from us, including security and legal notices.
We use data and content about Panelists for invitations and communications promoting panelist and network growth, engagement and our Services.
Developing Services and Research
We use data, including public feedback, to conduct research and development for the further development of our Services in order to provide you and others with a better, more intuitive and personalized experience, drive Panelist growth and engagement on our Services, and help connect Panelists to survey opportunities.
Polls are conducted by us and others through our Services. Participating in polls is optional. You also have choices about the information you provide.
We use the data (which can include your communications) to investigate, respond to and resolve complaints and Service issues (e.g. bugs).
We use your data to produce and share aggregated insights that do not identify you. For example we may use your data to generate statistics about our Panelists, their profession or industry, to calculate ad impressions served or clicked on, or to publish visitor demographics for a Service or demographic workforce insights.
Security and Investigations
How We Share Information
It is our policy not to share the information we collect from you through our Site with third parties, except as described in this Policy or as otherwise disclosed on the Site. We share data in accordance with our data sharing policy.
Sharing information through Our Services
Your profile is fully visible to customers of our Services (i.e. our Clients). Additionally, posts on the forum are also visible to others (e.g. Visitors to our Services).
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
The CCPA prohibits third parties who purchase the personal information we hold from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales
We use others to help us provide our Services (e.g. maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to:
(1) Investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies
(2) Enforce our agreements with you
(3) Investigate and defend ourselves against any third-party claims or allegations
(4) Protect the security or integrity of our Service (such as by sharing with companies facing similar threats), or
(5) Exercise or protect the rights and safety of Market Cube, our Panelists, personnel, or others.
We attempt to notify Panelists about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
Change in Control or Sale
In the preceding twelve (12) months, we have disclosed all of the categories of personal information listed above for business purposes
We disclose your personal information for a business purpose to the following categories of third parties:
- Our affiliates.
- Service providers.
- Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.
Sale of Personal Information
In the preceding twelve (12) months, within the meaning of the California Consumer Privacy Act, we have not sold any personal information for a valuable consideration.
Your Choices & Obligations
We retain your personal data while your account is in existence or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. Even if you only use our Services for a short period, we will retain your information and keep your profile open until you decide to close your account. In some cases we choose to retain certain information (e.g. number of entrants to a survey) in a de personalized or aggregated form.
Rights to Access and Control Your Personal Data
We provide many choices about the collection and use of your data, including deleting or correcting data you include in your profile. We offer you settings to control and manage the personal data we have about you, as follows:
- Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
- Delete Data: You can ask us to erase or delete all or some of your personal data (e.g. if it is no longer necessary to provide Services to you).
- Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g. if we have no legal right to keep using it) or to limit our use of it (e.g. if your personal data is inaccurate or unlawfully held).
- Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.
As a resident of the European Union, you also have the right to file a complaint with your local Supervisory Authority.
Your California Rights
As a resident of State of California, you have the following rights
- right to access of your data,
- portability of your data
- right to deletion of your data.
- To the extent that we sell your California Personal Information or disclose such information for a business purpose, you may request that we disclose to you the categories of data that we have collected about you, the categories of data that we have sold and the categories of third parties to whom the data was sold
To exercise these rights, please submit a verifiable consumer request to us by calling us or sending an email to email@example.com. California residents have the right to not be discriminated against for exercising their rights We will not discriminate against you for exercising any of your CCPA rights
Do Not sell my personal information
As a resident of State of California, you have a right to opt out of the sale of personal information to third parties. You can request for this right through your account online or via the toll free number on our website. Once we receive your verifiable request, we will not sell your personal information for a period of 12 months. At the end of the 12 months, we will contact you again, if you are open to data selling / data sharing at that point.
We keep some of your data even after you close your account.
If you choose to close your Market Cube account, your personal data will generally stop being visible to others on our Services within 72 hours. We generally delete closed account information within 30 days of account closure, except as noted below.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.
Information you have shared via completed surveys will continue to be available to our Clients after you have closed your account or deleted the information from your own profile or mailbox. Further, we do not control data that other users may have copied out of our Services. Groups content and ratings or review content associated with closed accounts will show an unknown user as the source. Your profile may continue to be displayed in the services of others (e.g. search engine results) until they refresh their cache.
Other Important Information
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Cross-Border Data Transfers
We process data both inside and outside of the United States and rely on legally provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different, and potentially not as protective, as the laws of your own country. To ensure that your personal data is adequately protected when transferred outside your country, we adhere to the requirements prescribed by these mechanisms.
Market Cube's services require by their nature for data to flow from the European Union (EU) to Clients, suppliers and data processors both inside and outside the EU. To ensure that EU personal data is adequately protected when transferred outside the EU, the General Data Protection Regulation (GDPR) mandates that such transfers take place using certain legal mechanisms described.
In many cases, we will use European Commission-approved Standard Contractual Clauses or equivalent as a legal mechanism for data transfers out of the EU. These clauses are contractual commitments between parties transferring personal data (for example, between Market Cube LLC and its Clients, suppliers or data processors outside the EU), binding them to protect the privacy and security of the data.
Note: Data centers storing Panelists' information are currently located in the United States.
Lawful Bases for Processing
We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you e.g. to deliver the Market Cube Services you have requested) and ‘legitimate interests’.Legitimate interests
We may process your personal data for the purposes of our legitimate interests or for the legitimate interests of third parties (e.g, our Clients), provided that such processing shall not outweigh your rights and freedoms. For example, we may process your personal data to:
- 1. Protect you, us, or others from threats (such as security threats or fraud)
- 2. Comply with laws that apply to us
- 3. Enable or administer our business, such as for quality control, consolidated reporting, and customer service
- 4. Manage corporate transactions, such as mergers or acquisitions
- 5. Understand and improve our business or customer relationships generally
- 6. Enable us, Panelists, and Visitors to connect with each other, express opinions, exchange information, and conduct business.
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.
If you have questions or complaints regarding this Policy, please first contact Market Cube online.
As a resident of the European Union, you have the right to contact our Data Protection Officer at firstname.lastname@example.org.
If you feel you haven’t received a timely or satisfactory response from us to your question or complaint, you may contact your local Supervisory Authority.
Agreement between user and univox community
The Univox Community Web Site is comprised of various Web pages operated by Univox Community.
The Univox Community Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Univox Community Web Site constitutes your agreement to all such terms, conditions, and notices.
Univox Community reserves the right to change the terms, conditions, and notices under which the Univox Community Web Site is offered, including but not limited to the charges associated with the use of the Univox Community Web Site.
Links to third party sites
The Univox Community Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Univox Community and Univox Community is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Univox Community is not responsible for webcasting or any other form of transmission received from any Linked Site. Univox Community is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Univox Community of the site or any association with its operators.
No unlawful or prohibited use
As a condition of your use of the Univox Community Web Site, you warrant to Univox Community that you will not use the Univox Community Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Univox Community Web Site in any manner which could damage, disable, overburden, or impair the Univox Community Web Site or interfere with any other party's use and enjoyment of the Univox Community Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Univox Community Web Sites.
By participating in this research, you confirm that if it is determined that you have not provided responses in your own words, including using Artificial Intelligence (AI) to formulate your responses, or that you have provided otherwise fraudulent information, you will not be paid and you will be removed from future opportunities to participate in research with us
Use of communication services
The Univox Community Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information. Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents. Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer. Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages. Conduct or forward surveys, contests, pyramid schemes or chain letters. Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded. Restrict or inhibit any other user from using and enjoying the Communication Services. Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service. Harvest or otherwise collect information about others, including e-mail addresses, without their consent. Violate any applicable laws or regulations.
Univox Community has no obligation to monitor the Communication Services. However, Univox Community reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Univox Community reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Univox Community reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Univox Community's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Univox Community does not control or endorse the content, messages or information found in any Communication Service and, therefore, Univox Community specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Univox Community spokespersons, and their views do not necessarily reflect those of Univox Community.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
Confidentiality of surveys
Univox Community's clients may disclose confidential and/or proprietary information and materials to you as part of Surveys, and such information and materials shall remain the sole and exclusive property of its owner. This confidential information may include, but is not limited to, new product ideas or concepts, packaging concepts, advertising and movie or television concepts or trailers, and the text, visual images and sounds related thereto. By becoming a member, you agree that you will keep the contents and materials disclosed to you as part of all Surveys in which you participate confidential and not disclose them to any third party or use the confidential information for any purpose except for the sole purpose of completing the Survey. If you breach this obligation, in addition to forfeiture of your points and termination of your account, you may be liable for monetary damages to Univox Community and/or our client for damages caused by the result of your breach.
Materials provided to univox community or posted at any univox community web site
Univox Community does not claim ownership of the materials you provide to Univox Community (including feedback and suggestions) or post, upload, input or submit to any Univox Community Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Univox Community, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Univox Community is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Univox Community's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
The information, software, products, and services included in or available through the univox community web site may include inaccuracies or typographical errors. changes are periodically added to the information herein. univox community and/or its suppliers may make improvements and/or changes in the univox community web site at any time. advice received via the univox community web site should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.
Univox community and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the univox community web site for any purpose. to the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided "as is" without warranty or condition of any kind. univox community and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.
SERVICE CONTACT: email@example.com
Univox Community reserves the right, in its sole discretion, to terminate your access to the Univox Community Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in King County, Washington, U.S.A. in all disputes arising out of or relating to the use of the Univox Community Web Site. Use of the Univox Community Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Univox Community as a result of this agreement or use of the Univox Community Web Site. Univox Community's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Univox Community's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Univox Community Web Site or information provided to or gathered by Univox Community with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Univox Community with respect to the Univox Community Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Univox Community with respect to the Univox Community Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
Any type of earned points will be expired in case the user is dormant for 6 months.
Copyright and trademark notices:
All contents of the Univox Community Web Site are: Copyright 2018 by Market Cube and/or its suppliers. All rights reserved.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
Notices and procedure for making claims of copyright infringement
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.